Factors Affecting the Employee Engagement to Tân Sơn Nhất International Airport

Abstract

This study was conducted to assess the factors affecting employee engagement at Tan Son Nhat International Airport by surveying 219 employees currently working at TIA. Cronbach's alpha, Exploratory Factor Analysis (EFA), and multiple regression analysis were used. The results yielded a model of six factors with a positive impact on employee engagement, listed in descending order: Work environment, Colleague relationships, Career advancement opportunities, Work-life balance, Income, Direct supervisor. Based on this, the study proposes managerial implications for the Board of Directors and heads of departments to enhance employee engagement.